Zotac USA, Inc

1.0 star rating Rating - based on 7 reviews & complaints
ZOTAC International is one of the largest producers of NVIDIA VGA and motherboard solutions worldwide. ZOTAC International (MCO) Limited was established in 2006 with a mission to deliver superb, high quality NVIDIA graphic solutions to the indust  
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Zotac USA, Inc Categories
Computer Software Services
Computer Equipment, Parts, and Supplies
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/1/2013
Rebate Fraud
Have tried for almost a year to received a rebate that we were told we would receive in 3 different emails from Brian Augie and still nothing. There rebates are not worth the paper the forms are written on. Writing Newegg and the parent company in... Read More »
 
 
 
Complaint Posted 11/25/2011
Review 11/25/2011
Purchased a Zotac GeForce GT 440 video card at Frys Burbank store in August based on salesman's promise of $25 REBATE. Did all the right stuff and here it is past Thanksgiving and NO sign of my $25. No REBATE program should take this lone - there... Read More »
 
 
 
Complaint Posted 11/12/2011
Review 11/12/2011
Zotac is a fraud. I submitted the rebate in September. I still have not received the $25 rebate. I am going to hire attorney to make law suit against Zotac and Frys. Please do not ever trust Zotac rebate promotions. Read More »
 
 
 
Complaint Posted 10/9/2011
Review 10/9/2011
Absolutely terrible company. I followed all the instructions on their rebate and the enevelop was returned to me unopened saying "REFUSED". There is no rhyme or reason why it should have been returned unopened to me. Fortunately I influence purcha... Read More »
 
 
 
Complaint Posted 3/28/2011
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Review 3/28/2011
Just google "zotac rebate problem" and read hundreds of people who did not get their rebates! Waited 4 months for my $20 rebate. Went to their website which is PAINFUL to go thru only to fund out that my rebate did not meet their requirements - T... Read More »
 
 
Business's response - on 4/19/2011
Hi Duke, It is not within our policy or procedure to notify customers when their rebate submission have been denied. You can opt in to the online rebate process which allows you to track your rebate process. If you believe that your rebate has bee... Read More »
 
Complaint Posted 8/21/2010
Review 8/21/2010
I purchased a barebones netbook from Zotac a few months ago for my son's Birthday. After approximately 1 weeks use, the sound from the headphone port was heavily distorted. I obtained an RMA from Zotac and shipped it to them using FedEx. FedEx rep... Read More »
 
 
 
Complaint Posted 4/11/2010
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Review 4/11/2010
Terrible! Their website doesn't say what OS their motherboards support. I use linux and they refused to help me with my problems. I thought it was a software problem at first so I tried to fix it myself, but I later bought a copy of Windows and fo... Read More »
 
 
Business's response - on 4/22/2010
Dear Mr. Gooch, ZOTAC Technical Support does not provide complete support of Linux OS due to the number of different variations available. There are a number of web forums and 3rd party websites available for installing and troubleshooting your o... Read More »
 
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Additional Business Information
Hours   Monday-Friday 9am-6pm PST Phone   (909) 594-4300 Address   17921 Rowland Street
City of Industry, CA 91748
Website   http://www.zotacusa.com Email   marketing@zotacusa.com
Contact   ZOTAC USA Marketing Other  
 
 
 
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